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Foreign Countries Open Dental is more useful in some countries than it is in others. There is support available from independent resellers in many other countries. This page lists some of the resellers we are aware of, and it also explains some of the issues that Open Dental addresses for foreign countries. Australia Open Dental works well in Australia. The time in Australia is about 16 hours ahead of us, so it is easiest to reach us in the morning, because it will be late afternoon of the day before in our local time. For example, 8 AM Australian time might be 4 pm our time. And since we tend to be available in the evenings, you may be able to reach someone as late as 3 PM Australian time. We generally provide e-mail support to Australia because of the time difference. New Zealand Open Dental is being used in New Zealand. The time in New Zealand is about 19 hours ahead of our local time, so you should be able to reach us after about 11 AM New Zealand time. On Monday, it will be Sunday here, but you are still welcome to call. Canada see Canada. United Kingdom Open Dental is being used in the UK by practices that do not see a lot of NHS patients. We include NHS procedure codes, but the FP17 is not included and we cannot do electronic billing to NHS. If you do need to reach us by phone, do it as late in the day as possible which is during our normal business hours. For instance, if you call us at 16:00 your time, you will reach us at about 8 am in the morning. We have a UK phone number listed on our Contact page. Other resellers of Open Dental in the UK: Flonix IT solutions, email info@flonix.co.uk, phone 01738 693003. India, Nepal, Thailand, and some others Since dental fees are so much lower in developing countries, we will provide the downloadable version of the software for free. We cannot provide affordable support, but as soon as we hear of someone who is providing local support, we will gladly refer users to them. Spanish Versions There are users in each country who can provide support. Spanish, Peru Uruguay Greece-Cyprus Switzerland It's called Victoria Dental. Switzerland. Italy Gabriele Cicala gabriele.cicala@gabcicala.it France Marc Farré, Tel : 0033 873 773 239, farremarc@free.fr Belgium (Dutch) www.right-cs.be is the company providing local installation and support. Netherlands (Dutch) Daniel Joffe Germany Friedrich Grobbel (tandarts.grobbel@skynet.be) Other Languages We will probably not actively pursue countries that do not speak English or Spanish for a number of years. The program will support other languages, but the support will probably be provided by local companies in those countries who will have more experience with translations, more contacts, and more knowledge of the local requirements.
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Open Dental Software 1-866-239-0469
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