Electronic Attachments  

If you plan to send electronic attachments, you should use Claim Connect clearinghouse and NEA Fast Attach.

When you send e-claims to Claim Connect, they analyze each incoming claim.   They look at each procedure on the claim.  They compare the procedures with the requirements for each carrier.  If the carrier requires an xray, perio chart, or narrative, then the claim is put in a hold status. Claim Connect sends the claim info to the NEA server, and receives back an NEA#.  The NEA# gets inserted onto the claim. The next time that you open the NEA client program, it synchs with the NEA server and displays a list of claims that are awaiting attachments.  You then find the images, and upload them through the NEA client program. 

There are two ways to upload the images.  The simplest way is to use the NEA feature to capture a screenshot of each image from the Images module as needed.

The other way to do it is to use the user interface at the lower right of the Edit Claim window.  That interface will let you "attach" images and Perio charts to a claim.  Once the images are attached, click the Export button in that same area.  This will send the images to a temporary folder which you have specified ahead of time in Misc Setup.  Then, from NEA, import those images.  The temporary folder will only have images in it for one claim at a time, and should be emptied after uploading to NEA in preparation for the next set of images.  The advantage to this method is that it preserves the record of which images are attached to the claim.

But attaching images to a claim has NO direct effect.  Simply attaching images will not cause them to be sent electronically.  There is no way to send electronically other than to manually upload it to NEA using one of the two methods described above.

You can also use NEA with clearinghouses other than Claim Connect, but it requires double entry of much of the claim information.  The image uploading process would be the same.  After uploading the images, you would be given an NEA#.  You would copy and paste this number into the Claim Note field in the Claim.  Put your NEA# first.  Like this:
NEA#1234532343 And then any other notes can go here, after the number.